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RETURNS & EXCHANGE POLICY

Return & Exchange Policy

At Huncle, we take pride in the quality of our products and appreciate your support.

 

Change of Mind

We do not offer refunds for change of mind. We offer exchange only for eligible items returned within 21 days of receiving your order.

To qualify for an exchange, items must be:

  • Returned within 21 days of delivery.

  • Unused, unworn, unwashed, and in their original condition.

  • Returned with any original tags and packaging.

  • Accompanied by proof of purchase.

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Exchanges are subject to product availability. If your preferred item is unavailable, we will offer an alternative item of equal value or store credit.

 

Faulty or Incorrect Items

If you receive a faulty, damaged, or incorrect item, please contact us as soon as possible, preferably within 7 days of receiving your order, so we can resolve the issue promptly.

 

Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement, repair, or refund where required by law for products that have a major fault. You are also entitled to have goods repaired or replaced if they fail to meet acceptable quality standards and the failure does not amount to a major fault.

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Nothing in this policy excludes or limits your rights under the Australian Consumer Law.

Thank you for supporting Huncle. Every purchase helps support Community and Country.

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